Privacy Policy

Effective Date: July 15, 2024

Coast 2 Coast LIVE LLC ("Coast 2 Coast LIVE," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://coast2coastlive.com (the "Website") or use any of our products and services.

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information you voluntarily provide, including:

Name
Email address
Username
Password (stored in encrypted form)
Mailing address
Mobile phone number
Artist name
Record label or business name
Biography
Social media links
Photos and videos
Music submissions
Showcase submissions
Contest entries
Event registrations
Payment information (processed securely by third-party payment providers)
Communications you send to us
Any additional information you voluntarily provide

Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address
Browser type
Operating system
Device identifiers
Internet service provider
Pages visited
Time spent on pages
Date and time of visit
Referring website
Search terms
Clickstream information
Approximate geographic location
Cookie identifiers

Cookies and Similar Technologies

Our Website uses cookies, pixels, web beacons, local storage, and similar technologies ("Cookies") to operate the Website, improve your experience, remember your preferences, analyze Website traffic, and provide personalized content and advertising.

Cookies may be placed by us or by trusted third-party providers.

Strictly Necessary Cookies

These cookies are required for the Website to function properly and support:

User authentication
Security
Fraud prevention
Session management
Event registrations
Account functionality
Payment processing
Website performance

These cookies cannot be disabled because they are essential to the operation of the Website.

Analytics Cookies

We may use analytics technologies to better understand how visitors interact with our Website.

Analytics information may include:

Pages viewed
User navigation
Device type
Browser information
Session duration
Website performance
Referral sources

This information helps us improve our Website and services.

Functional Cookies

These cookies remember information such as:

Login status
Language preferences
User settings
Recently viewed content
Account preferences

Advertising and Marketing Cookies

With your consent where required by law, we and our advertising partners may use cookies and similar technologies to:

Deliver relevant advertisements
Measure advertising effectiveness
Create custom marketing audiences
Improve promotional campaigns
Measure conversions
Limit repetitive advertisements

Advertising providers may collect information regarding your browsing activities across multiple websites.

Third-Party Services

We work with trusted third-party providers that assist us in operating our business, including:

Payment processors
Website hosting providers
Cloud storage providers
Email service providers
Customer support providers
Security providers
Analytics providers
Video hosting providers
Content delivery providers
Marketing service providers

These providers process information according to their own privacy policies.

YouTube API Services

Certain portions of our Website utilize YouTube API Services and embedded YouTube content.

By using these features, you also agree to:

Google's Privacy Policy
YouTube's Terms of Service

Information collected by Google or YouTube is governed by their respective privacy policies.

Payments

Payments made through our Website are securely processed by third-party payment processors.

We do not store complete credit card numbers or other payment credentials on our servers.

Artist Submissions

When you submit music, videos, promotional materials, or other content, you acknowledge that:

We may store submitted materials.
We may review submitted materials.
Public submissions may become publicly available through our Website or promotional channels.
You represent that you own or have permission to submit the content.

User Accounts

When creating an account, we may collect:

Username
Email address
Login history
Membership status
Purchase history
Submission history
Event participation history

You are responsible for maintaining the confidentiality of your login credentials.

SMS Communications

If you voluntarily provide your mobile phone number and opt in, we may send SMS or MMS messages regarding:

Event reminders
Showcase updates
Account notifications
Promotions
Marketing communications
Service announcements

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Email Communications

We may send:

Purchase confirmations
Membership updates
Event announcements
Artist opportunities
Promotional emails
Service notifications
Newsletters

You may unsubscribe from marketing emails at any time using the unsubscribe link contained in each email.

How We Use Information

We may use information to:

Provide our services
Process event registrations
Process showcase submissions
Process payments
Maintain user accounts
Respond to customer support requests
Improve our Website
Personalize user experiences
Detect fraud
Maintain Website security
Comply with legal obligations
Communicate with users
Market our products and services where permitted by law

Sharing Information

We do not sell your personal information for monetary compensation.

We may share information with:

Service providers
Payment processors
Hosting providers
Marketing vendors
Security providers
Professional advisors
Government authorities when legally required
Successors in connection with a merger, acquisition, or sale of assets

Data Retention

We retain information only as long as reasonably necessary to:

Provide requested services
Maintain user accounts
Complete transactions
Meet legal obligations
Resolve disputes
Enforce our agreements

Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of Internet transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Obtain a copy of your information
Opt out of targeted advertising where applicable
Withdraw consent where permitted by law

To exercise these rights, contact us using the information below.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to know, access, correct, delete, and opt out of the sale or sharing of personal information where applicable.

Other State Privacy Laws

Residents of states with applicable privacy laws, including Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia, and other states with applicable privacy legislation may have additional rights under those laws.

International Visitors

If you access our Website from outside the United States, you understand that your information may be transferred to and processed within the United States.

Managing Cookies

Most web browsers allow you to:

Delete cookies
Block cookies
Block third-party cookies
Receive notifications before cookies are stored

Disabling cookies may limit certain Website functionality.

Do Not Track & Global Privacy Control

Some browsers provide "Do Not Track" settings. Because there is currently no universally accepted standard for responding to these signals, our Website may not respond to every Do Not Track request.

Where required by applicable law, we honor valid Global Privacy Control (GPC) signals.